Valuing Customer Data
1. Information Collected
The EON Agency receives and stores personal information directly related to the services offered by it. Users provide information while using the website. The information collected from the User (“Personal Information”) may include, among others, the following data: name, phone number, email. You may choose not to provide any of the required data, however, certain information is necessary for you to use some features of the website.
In addition, the EON Agency may record or monitor telephone calls made to our customer service in order to carry out quality controls and for the training of our employees. The recordings will be kept for the minimum period provided by law and may then be deleted at the sole discretion of the EON Agency.
2. Other Information Collected
3. Authorization of Registration and Processing of Personal Information
All of this, always respecting your right of withdrawal (see: “Opt-Out” withdrawal policy item 7 below).
4. Storage and Transfer of Personal Information Consent
In the case of transferring personal data to third-party servers, we inform you that data storage service providers must fully comply with these terms and conditions.
5. Guard and Confidentiality of Personal Information
Personal Information will be treated according to the period and level of protection established by law, to ensure its security and prevent modifications, losses, unauthorized treatment or access. The EON Agency protects your Personal Information according to the security and confidentiality standards and procedures established by Brazilian law. The EON Agency does not transmit, disclose, or provide the Personal Information collected to unauthorized third parties.
6. Third Party Access to Personal Information
7. Opt-Out Policy
If You register on the EON Agency’s website, you will have the option to receive or not promotional circulars, messages, or email alerts about news. You may modify your selection at any time through the email configuration. The EON Agency reserves the right to restrict the registration of Users who accept to receive promotional circulars, messages, or email alerts, even if it does not currently do so. In any case, in each email sent, there is the option to no longer receive messages.
Consider that, by accessing our website, the EON Agency automatically receives information about You and your mobile device. For example, we receive information from cookies (see definition below), web beacons (same), about your browser and operating system, about the websites accessed, the links, and the IP address of the terminal. The EON Agency uses the information collected mainly to improve your experience regarding our services.
“Cookies” are text files that are automatically downloaded and stored on the device used while browsing a specific internet page or portal, which allow saving a certain amount of data about your activities on the internet. Cookies are used to know the interests, behavior, and demographics of Users (Visitors or not) of the website, in order to better understand their needs and interests, offering better service or providing related information. We will also use the information obtained through cookies to (i) analyze the websites where the User browses and the searches made; (ii) improve our commercial and promotional initiatives; (iii) show advertising or promotions, banners of interest, and (iv) customize content, presentations, and services.
9. External Links